Privacy policy
Last updated: 3 September 2026
Oatley Fine Wine Merchants respects your privacy and handles personal information in accordance with applicable Australian privacy laws.
What information we collect
We may collect personal information you provide to us, such as your name, email address, telephone number and other contact details when you contact us or make an enquiry.
We may also collect basic information about your use of our website, such as your IP address, browser or device information and information collected through cookies and similar technologies.
How we use your information
We use personal information to:
- respond to enquiries and requests;
- communicate with you about our business, products and services;
- operate, maintain and improve our website; and
- comply with our legal obligations.
We will not use or disclose your personal information for unrelated purposes unless permitted or required by law.
Disclosure and storage
We may use third-party service providers to operate our website and business, including website hosting, technology and analytics providers. These providers may process or store information on our behalf, including outside Australia.
We take reasonable steps to protect personal information from misuse, loss and unauthorised access or disclosure.
Cookies
Our website may use cookies and similar technologies to help operate the website and understand how visitors use it. You can manage cookies through your browser settings.
Access and correction
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.
Privacy complaints
If you have a concern about how we have handled your personal information, please contact us first and we will investigate your complaint.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Contact us
Oatley Fine Wine Merchants
Level 3, 100 Pacific Highway
St Leonards NSW 2065, Australia
Email: dpearson@oatleywines.com.au